211 North Henry, 75146
(972) 218-1300
Lancaster has a city manager/city council form of government. The seven member City Council includes six members elected from single-member districts; and the mayor, who is elected by the entire city. The city’s Municipal Center houses several city departments and is the location of the City Council meetings.
Meeting the challenge on a daily basis is a city staff of about 200 employees, forming the basis for one of the best-managed cities in Texas. City employees work in an organizational culture that is passionately committed to outstanding customer service, combining teamwork and creativity to provide a wide array of services.
The Lancaster Police Department is a full-service law enforcement agency experiencing a renaissance. With a new command structure and expanded service delivery system, the department embraces a philosophy of community-based policing and problem-solving. Personal safety and emergency management are the top priorities of the Lancaster Fire Department. In addition to customary fire suppression activities, the department provides paramedic-level emergency medical services from three fire stations. The department’s personnel are trained and equipped to provide assistance in times of need.
![]() | Lancaster City Council | |
| Mayor | Marcus Knight | |
| District 1 | Carol Strain-Burk | |
| District 2 | Todd Love | |
| District 3 | Susan Anderson | |
| District 4 | James Daniels | |
| District 5 | Sue Wyrick | |
| District 6 | Nina Morris | |
Lancaster City Offices | ||
| Animal Control | (972) 218-1200 | |
| Animal Shelter | (972) 218-1227 | |
| Building Inspection | (972) 218-1203 | |
| City Hall | (972) 218-1300 | |
| City Manager | (972) 218-1302 | |
| Code Enforcement | (972) 218-1200 | |
| Community Development | (972) 218-1200 | |
| Economic Development | (972) 218-7036 | |
| Fire Department | (972) 218-2600 | |
| HUD Housing | (972) 275-1750 | |
| Municipal Court | (972) 223-1334 | |
| Parks and Recreation | (972) 218-3700 | |
| Planning and Development | (972) 218-1200 | |
| Police Department | (972) 218-2700 | |
| Pool | (972) 218-3701 | |
| Public Library | (972) 227-1080 | |
| Sanitation Department | (972) 218-1200 | |
| Trash Pickup (Allied Waste) | (972) 225-4207 | |
| Water (billing) | (972) 218-1328 | |
| Water and Wastewater | (972) 218-2324 | |